About Us
We are a nationwide natural stone (marble tile, marble mosaic, travertine, and onyx), importer and supplier, serving the US market for 20 years, being committed to offering high-quality materials and cost-effective products.
BigAppleMarble.com products are available in variety of colors and dimensions.
We sell Marble, Travertine, and Onyx in forms of tiles and accessories (mosaics and moldings).
We take great pride in %100 customer satisfaction. If for any reason, you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience:
* You may return your unused item in its original condition and packaging within 30 days of receipt.
* Please contact BigAppleMarble.com 24/7 at sales@bigapplemarble.com or call 201-855-5438 between 08:00 am and 05:30 pm ET.
* Unless your item is received damaged or there was some error on our part, you will be responsible for all return shipping costs.
Damage Policy
In the unlikely event that your order arrives damaged, defective, incomplete or incorrect: you must notify the seller within 5 days of receipt.
You are entitled to a replacement or refund for your entire order.
To report damages, defects, incomplete or incorrect orders contact us 24/7 at sales@bigapplemarble.com or call 201-855-5438 between 08:00 am and 05:30 pm ET.
Warranty
Please contact us 24/7 at sales@bigapplemarble.com or call 201-855-5438 between 08:00 am and 05:30 pm ET for product warranty information.